Before contacting us, please take note of the following:
Due to the ongoing heath crisis, we are unfortunately experience increased delays in responding to emails and processing orders. We are currently working to create a safe working environment for our employees. Our workshop is slowly getting back up and running with reduced staff.
Given these exceptional circumstances:
- We cannot respond to all emails, and we will respond in order of urgency. - Online order processing is 7-10 business days (not including shipping time, which is 1-3 days). - We cannot add products to orders already placed. - Promo codes cannot be applied to past orders and are not applicable to orders on hold. - If you have questions, please check out the “Resources” section on our website.
We apologize for the inconvenience and are grateful for your support and understanding.
Head office address (no sale, by appointment only ): 3675 Boulevard de la grande allée, Boisbriand, suite 201, J7H 1H5
Phone: (450) 625-3630
Customer service & orders: Info@okocreations.ca / commandes@okocreations.ca
